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KWATT Electric - Client Testimonials

 

"Just wanted to let you know how pleased we were with Steward’s work; not only was he a total professional in his field, but his warm customer-oriented manner was so enjoyable! He had everything wired for the elevator in short order and Kodiak replaced a faulty switch for our ceiling fan and re-set the smoke detector. Both did a great job trouble shootiing and making sure the entire job was done correctly.

The most important impression Steward gave were two strong messages: “doing the right thing right the first time” and that it was his pleasure to meet our needs. He made sure we knew to call back if we needed anything else since the elevator guys had not yet returned so he couldn’t speak to them personally. This attention to detail and commitment to excellence speaks volumes for KWATT! As we both know,  that’s the only thing that gives any company an edge over your competitors who sell the same equipment/services. With those kind of standards, KWATT is on it’s way!!

Oh, and also while here they also did the generator maintenance. Great to have everything done in one visit! As a customer, it was a real pleasure dealing with KWATT Electric, Heating & Air. You can bet we’ll definitely recommend you any time we have the opportunity. Couldn’t have asked for a better experience!"
-- Nick and Pauling P.

"Our original home generator company (Mr Sparky, Joe Wilson) quit servicing generators so we had to find another. When KWATT came to look at our generator to approve a maintenance contract, they found many code violations with our installation. Rather than taking our money, they refused to write a contract, informing us of our situation. They helped us get in touch with a mediator with the company who failed to do the installation properly. They stayed with us through the entire process... encouraging, advising, and keeping in touch for follow up. They were awarded the contract through the mediator to provide the refit of our generator. They removed the faulty installation, poured a slab, replaced electrical wiring and gas plumbing, refit the electrical panel, called the gas company for an upgraded meter, filed all the proper building permits (which the original company had NOT done). They did it all in a very timely manner, always putting our concerns and questions as priority. Answers to questions were almost immediate, at nearly any time of day or night. The people are pleasant and friendly, always professional. The work was done quickly, correctly, and sensitive to our needs. I would highly recommend KWATT for any generator, electrical, or gas plumbing needs, without hesitation or reservation."
-- C Denny

"I have worked with them quite a few times. They do good quality work and they stand by their work. They have good service. You call them, someone answers the phone, and they come out. They're professional and above board and that's why we use them."
-- Donald M.

"Our AC/Heater would not turn on. After calling an AC service to check out the problem, we were told it was an electrical issue. We called Kwatt and they were available to come out the next day. Our electrician was on time and knew immediately what the problem was. He explained in detail what the issue was and how he was going to fix it (which was much appreciated). Within the hour he had replaced the electrical socket and made sure the electrical wiring was up to code. I thought the pricing was a little high, but the job was done professionally, promptly and from the first phone call to the end to of the job, everyone from Kwatt was very pleasant to work with. Would definitely use them again!!!!"
-- Sandra S.

"Our original home generator company quit servicing generators so we had to find another. When KWATT came to look at our generator to approve a maintenance contract, they found many code violations with our installation. Rather than taking our money, they refused to write a contract a contract, informing us of our situation. They helped us get in touch with a mediator with the company who failed to do the installation properly. They stayed with us through the entire process... encouraging, advising, and keeping in touch for follow up. They were awarded the contract through the mediator to provide the refit of our generator. They removed the faulty installation, poured a slab, replaced electrical wiring and gas plumbing, refit the electrical panel, called the gas company for an upgraded meter, filed all the proer building permits (which the original company had NOT done). They did it all in a very timely manner, always putting our concerns and questions as priority. Answers to questions were almost immediate, at nearly any time of the day or night. The people are pleasant and friendly, always professional. The work was done quickly, correctly, and sensitive to our needs. I would highly recommend KWATT for any generator, electrical, or gas plumbing needs, without hesitation or reservation."
-- July 11, 2011

Very impressed with over all experience – Kevin M. 4/1/10

Very pleased – Suzanne P. 5/4/10

Bobby explained what he was doing, made excellent suggestions on how to improve our project and saved us money! – Melody L. 7/1/10

As a realtor w/ Keller Williams; agents are always needing referrals; I’ll definitely recommend you. Claudia G. 9/13/10

Customer service was great – Michael G. 11/22/10

Great work, as usual, Thanks a lot! – Becky S. 12/2/10

Excellent Service! – William H. 12/15/10

Great guy. He did a great job. – Vera S. 1/18/11

Very professional service – Ollie B 1/26/11

Bobby was professional, yet friendly and I will definitely call for him if needed. – Carolyn M. 2/10/11

Technicians were most knowledgeable and courteous. – Robert H. 3/2/11

Great experience! – Brooks F. 3/16/11

The technician was very professional – Laura O. 4/25/11

Bobby was knowledgeable, friendly, neat & got the job done. Frankie was very personable. – Lance L. 5/4/11

Will refer when he opportunity arises! – Debra D. 7/5/11

Bobby came recommended by two other friends in Baton Rouge. He is fast, efficient, great with the customer and SMART!! Answered all of our questions. - Cindy R - Baton Rouge 6/22/2011

Work was very professional – John A. 7/6/11

They're fabulous! - Amy S. Baton Rouge 7/12/11

Jeff was very nice. Effecient. Stayed to make sure all worked correctly. - Ron H. 7/19/11

If you are looking for a Baton Rouge electrician then please call 225-247-1016 or complete our online request form.